Resort Services

Resort Technology Services

RTP Technical Services is providing resorts and hotels with professional technology services that allows them to leverage their systems to support the customer’s hospitality operations. By utilizing the team of network and systems solutions experts on our staff, we can supplement and assist the onsite engineers at resort properties. We are a Microsoft Gold Partner and can help you maintain and improve your network infrastructure, end user and guest support needs.

• Support
• Project Management
• Consultation
• Outsourcing

Resort and hospitality support specialists -  

Network Servers – Hardware / Software System Fault Tolerance / Redundancy Exchange SQL Virtualization – Design and Configuration Remote Monitoring & Remediation Topology Security OS deployment solutions Software deployment solutions Asset management Apple/Mac Mobile Technology – Iphone/Black Berry SPAM, & AV solutions Cabling and Power Unified Communications Unified Messaging Collaboration / Consulting Video Conferencing Telephony Consulting / solutions Implementation Consulting Services Network Audit Rightsizing Planning / review / budget Cabling Power savings Cost savings Green IT Resort POS Product Sales PSION Motorola Zebra Epson Motion Computers

Wireless Solutions Aruba Networks Partner Base operations Internal Guest On mountain wireless MESH indoor / outdoor Point to point Access Control Skidata Freemotion V3 Gates & Printers Handhelds – Motorola / Psion Connectivity – wired / wireless Gantry CRM Act Microsoft Blue Hornet Constant Contact POS Server Preparation RTP ONE server configurations IIS / SQL Skidata Gate, Coder and KeyDuo support Ticketing Kiosks ATM and Standalone versions Sales and Delivery Supported Vendors F&B - Micros, Delphi Property Management - FRS, IQWare, RDP, Springer Miller HRMS / Payroll - Kronos / PeopleSoft Financial Reporting - Sage / Solomon

• Reliability
• 24/7/365 support. Help Desk. On Call Support
• Consistency
• Dedicated IT Manager and assigned Technical Staff
• Productivity Gains
• You focus on your Business, we focus on IT
• Cost Management and Control
• Flexible models for a Total IT Support Solution. Maintain accountability and meet expectations
• Performance
• Continued IT education/certifications by RTP Technicians – Cutting edge of technology
• Managed Expansion and Growth
• IT Manager works closely with client for IT needs, budgets, and goals